When you are locked out of your home, or need to upgrade your security, finding a reliable locksmith is of paramount importance. Unfortunately, the locksmith industry in the UK remains unregulated, meaning anyone can buy tools and advertise as a locksmith. This makes it vital to do your due diligence before letting someone into your property. If you need a locksmith in Surrey, here are five crucial things you must check to ensure you are hiring a certified, trustworthy professional.
1. Verified DBS Checks
A locksmith has access to the entry points of your home. You must be able to trust that the technician is law-abiding. Always ask if the locksmith is DBS (Disclosure and Barring Service) checked. A clean criminal record check is non-negotiable for security professionals. At Surrey Shield Locksmiths, all of our emergency locksmiths are fully DBS checked, giving you absolute peace of mind.
2. Professional Certifications (City & Guilds)
Lock picking and lock repair are highly technical skills. A rogue locksmith may lack training, resulting in unnecessary damage to your door. Ask for proof of qualifications, such as a City & Guilds certification. This ensures the locksmith uses non-destructive entry methods wherever possible and knows how to work with modern UPVC, wooden, and composite doors.
3. Comprehensive Liability Insurance
Even the most skilled locksmiths can occasionally face complications. If a technician accidentally damages your door frame or lock mechanism, you must ensure their company holds full liability insurance. Never hire an uninsured locksmith. Surrey Shield Locksmiths is fully insured, meaning all of our lock fitting, emergency entries, and repairs are completely covered.
4. Clear Call-Out Charge Policies
A common locksmith scam is advertising an incredibly low price (like £49) only to add massive 'call-out charges' and hourly fees upon arrival. Ensure the locksmith offers transparent pricing. Ask for a complete quote before they dispatch a technician, and make sure they operate a 'No Call-Out Charge' policy. Surrey Shield Locksmiths guarantees clear, honest pricing with zero hidden fees.
5. Response Times and Local Presence
If you are locked out in the middle of the night, every minute counts. Some national call centres claim to be local, but dispatch locksmiths from hours away. A true local Surrey locksmith can get to you in 20 to 30 minutes. Choosing a company rooted in the community ensures prompt service and accountability.
Conclusion: Trust Surrey Shield Locksmiths
By verifying these five factors, you can protect yourself from rogue traders. Surrey Shield Locksmiths check all these boxes. We are DBS checked, City & Guilds certified, fully insured, local to Surrey, and charge no call-out fees. For any lock emergency or fitting service, call us directly on 07747272304.